Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE YOU USE OUR WEBSITE
By using our website, you confirm that you accept this privacy policy and will comply with it. If you do not agree to this privacy policy, you should not use our website.

The information provided by you to The Haven Residential Home during your use of the services, or otherwise when using the website will be held by The Haven Residential Home on hosting infrastructure and used by us to review, develop and improve the website to enable The Haven Residential Home to provide you with relevant information as requested by you and also information concerning The Haven Residential Home’s marketing programmes.

As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website if you do not agree to this happening.

The Haven Residential Home will not hold such information or data for any longer than is necessary for the purposes set out in this policy statement.

The Haven Residential Home’s website may include hyperlinks to other websites. Your use of such hyperlinks is not subject to this policy statement. If you use the hyperlinks then you will be leaving the website. Your access and use of other websites will not be governed by this policy statement and it is your responsibility to check the other websites and the privacy policies that may govern those sites to ascertain how your information and data will be treated.

You have the right to request access to and/or the correction or deletion of any personal information about you held by The Haven Residential Home.

By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.

The Haven Residential Home will not use any data you submit on this website to market to you in the future without strict consent.

Cookies

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

The only way you can however disable ALL cookies from any website is to disable accepting cookies from them in your browser. Although we can’t help you with that we do suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers section.

This cookie policy applies to this website only and does not apply to any websites that this website may link to.

By continuing to use this website without adjusting your browser’s cookie settings, you agree that The Haven Residential Home can place these cookies on your device.

If you have any questions, please do not hesitate to contact us by emailing enquiries@thehavenresidentialhome.co.uk or contact us at
The Haven Residential Home, Droitwich Spa, Worcestershire, WR9 8AY

The Haven Residential Home may revise this privacy statement at any time by amending this page. Please check this page from time to time to ensure you are aware of any changes we have made, as they are binding on you.

I feel my mum is much happier since being at The Haven for 15 months.
All the staff give 100%.

Susan C (Daughter of resident)

During my parents stay at The Haven I was very reassured to know that they were receiving excellent care and attention from all the staff who I felt had the best interests of my parents at heart. All the staff showed genuine warmth and compassion when dealing with my parents at a very difficult time. The whole family felt welcome when visiting which was a comfort during this difficult period of our lives.

David S (Son of residents)

My husband was very happy enough at The Haven. All the staff were very kind and considerate to him. He found the food ok but never hot enough, always just warm. Overall the staff went out of their way to make his stay pleasant.

LM (Wife of resident)

My mother who has dementia is a resident at The Haven Droitwich. This is a very local care home specialising in dementia care and is the prefect fit for my mother’s needs.
The home is small enough to give a very personal service to my mother and family. Dementia brings many problems with care and the owner, manger and staff are excellent.

Simon S (Son of resident)